Frequently Asked Questions
Everything you need to know about your Jessica Simpson shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3 to 7 business days within the continental United States. Once your order ships, you will receive a confirmation email with a tracking link to monitor your delivery status.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return unworn and unwashed items with original tags attached within 30 days of the delivery date for a full refund.
Do you offer international shipping?
Currently, we ship to customers within the United States and select international territories. Shipping costs and delivery timelines for international orders are calculated at checkout based on your location.
How do I determine the right size for me?
Each product page features a detailed Size Guide to help you find the perfect fit. We recommend comparing your measurements against our charts, as sizing may vary slightly between footwear, apparel, and accessories.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. For your convenience, we also offer express checkout options through PayPal, Apple Pay, and interest-free installment plans via Afterpay.
How should I care for my Jessica Simpson footwear?
To maintain the quality of your shoes, we recommend wiping them with a damp cloth and mild soap for synthetic materials. For suede or leather styles, please use a specialized cleaner and store them in a cool, dry place.